Updated 20 October 2026. This page brings together the service conditions for ADSWAR, operated under the name บริษัท แอดส์วอร์ ดิจิทัล จำกัด as shown on the website. It helps customers review their rights, responsibilities and contact options before buying.
Policies that apply to our services
- Terms of service: membership, ordering, product use and service limitations.
- Payment and wallet policy: checking payments, adding funds and resolving transaction problems.
- Digital delivery policy: receiving delivery data, incomplete delivery and tracking orders.
- Warranty policy: incorrect data before use, product-specific conditions and making a claim.
- Refund policy: cases we can investigate, refund methods and partially delivered orders.
- Privacy policy: the data used to provide services, your data rights and contact options.
- Cookie policy: essential data, usage analytics and browser settings.
- Reseller and API policy: accepting orders, checking delivery results and preventing duplicates.
Conditions for each product
Before paying, read the product model, features, delivery data format, limitations and warranty on the product page. Warranty periods vary. Some products cover only the first login; others specify a coverage period and additional covered cases. Product-specific conditions apply together with these general policies and do not remove your statutory rights.
For account products, coverage generally concerns incorrect data or a mismatch with the description before the account is used. Problems following changes to account details, the buyer's use or a platform's decisions must be assessed against the coverage of that product. Any exceptions expressly covered on the product page will still be considered.
Reporting problems and complaints
- Open My orders and identify the order code and affected item.
- Provide the error message, relevant images and the time of the problem. Hide passwords, tokens and unnecessary information before sending evidence.
- Use the order's report button when available. If there is no button, use the contact page.
- Our team checks payment records, delivery data and the conditions that apply to the order before explaining the proposed resolution. If you disagree, you can submit further evidence using the same order reference.
Automated systems operate 24 hours a day. Our team provides support every day from 09:00 to 23:00, Thailand time. Review times depend on the information available and the problem. We do not promise the same resolution time for every case.
Effective date and policy changes
This version takes effect upon publication on 20 October 2026. Later changes will not reduce rights or coverage periods agreed for existing orders. If any provision conflicts with a right protected by law, that statutory right applies to the affected provision. You can ask our team to explain the conditions before ordering.
Find company details and contact options on About us and Contact us. New customers can read the buying guide and FAQ before making a transaction.
Last updated: 10/20/2026